return policy
Return & Refund Policy
Returns
You have 30 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging with all accessories and manuals included.
Custom or special-order items may not be eligible for return unless defective.
Refunds
Once we receive your item, we will inspect it and notify you of the status of your refund.
If your return is approved, we will initiate a refund to your original method of payment.
You will receive the credit within a certain number of days, depending on your card issuer's policies.
Shipping
You will be responsible for paying fg costs for returning your item. Shipping costs are
nonrefundable.
If you receive a refund, the cost of return shipping may be deducted from your refund.
Contact Us
If you have any questions on how to return your item, contact us at:
Email: staff.support@chcpexams.com
Phone: +1 (323)6422762
Get to Know Us
Our privacy policy
CHCP E-Learning Certification Programs LTD: Privacy and Policy
Effective Date: [04/2025]
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1. Introduction
CHCP E-Learning Certification Programs LTD (“CHCP”, “we”, “us”, or “our”) is committed to protecting the privacy and personal data of our learners, applicants, staff, and visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access our online platforms, enroll in our courses, or interact with our services.
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2. Information We Collect
Personal Information: Name, contact information (email, phone, address), date of birth, educational background, and government-issued IDs (as required for program eligibility).
Program-Related Data: Enrollment details, academic records, course progress, certifications, and communication history.
Technical Data: Device information, IP address, browser type, operating system, and access times.
Cookies and Tracking: We use cookies and similar technologies to enhance your online experience and monitor website performance.
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3. How We Use Your Information
To process applications and verify eligibility for programs
To create and manage your learner account and course progress
To deliver educational content and facilitate communication
To respond to inquiries and provide technical support
To comply with legal or regulatory obligations
For analytics, platform improvement, and institutional research
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4. Data Sharing and Disclosure
Service Providers: We may share your data with third-party providers (such as LMS hosts, payment processors, exam proctors) strictly for the purpose of delivering our services.
Legal Compliance: We may disclose your information when required by law, regulation, or court order.
No Sale of Personal Data: CHCP does not sell, rent, or trade your personal information to third parties for marketing purposes.
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5. Data Security
CHCP implements industry-standard administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, misuse, or alteration.
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6. Your Rights
You have the right to:
Access, correct, or update your personal information
Request deletion of your data (subject to legal requirements)
Withdraw consent for non-essential data processing
Requests can be submitted to:
staff.support@chcpexams.com
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7. Data Retention
We retain personal data only as long as necessary for program administration, legal compliance, or as otherwise required by law.
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8. Policy Updates
This Privacy Policy may be updated periodically. All changes will be posted on our website with a revised effective date.
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9. Contact Us
For any questions, concerns, or requests regarding this policy or your data privacy, contact:
CHCP E-Learning Certification Programs LTD
Email: staff.support@chcphealthinstitution.com
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